Return and Refund Policy

lustrelux diamond 30 Days Return Policy

You have 30 days from the date of delivery to request a return because we have a 30-day return policy.

Refunds

After receiving and reviewing your return, we will let you know how well the refund was confirmed. Within seven business days of approval, you will get an automated refund using the original payment method. Please keep in mind that processing and posting the refund may take some time for your bank or credit card company.

Please get in touch with us (Enter Your Email) if it has been more than 15 business days since we confirmed your return.

Every time you shop with us, we want to deliver an amazing customer experience.

You have 30 days from the date of delivery to return an item unused, in the same condition as when you received it, and in its original packing if you're unhappy with your purchase or have received a damaged item.

Write to (Enter Your Email) or give us a call at (mobile number) to return or exchange the item.

Terms of Return:

Within 30 days of delivery, the item or items must be returned in its original, unused condition.

* The lustrelux diamond team checks and verifies replacements and refunds.

* If you decide to change your mind, we can set up a replacement or exchange but we do not offer refunds.

* Our Returns Policy will not cover damages imposed on by carelessness, wrong use, or application.

* For all returns, exchanges, and refunds, the product must be provided with the original product certificate and an original copy of the invoice.

* In the event of an exchange, the customer must pay the difference between the selected new product and the old one before it is shipped.

 

Note: To avoid any loss or damage during shipment, please make sure that all items are packed safely and securely. We advise using a trusted courier provider for any self-shipped returns.

You have 30 days from the date of delivery to request a return because we have a 30-day return policy.

Refunds

After receiving and reviewing your return, we will let you know how well the refund was confirmed. Within seven business days of approval, you will get an automated refund using the original payment method. Please keep in mind that processing and posting the refund may take some time for your bank or credit card company.

Please get in touch with us (Enter Your Email) if it has been more than 15 business days since we confirmed your return.

Every time you shop with us, we want to deliver an amazing customer experience.

You have 30 days from the date of delivery to return an item unused, in the same condition as when you received it, and in its original packing if you're unhappy with your purchase or have received a damaged item.

Write to (Enter Your Email) or give us a call at (mobile number) to return or exchange the item.

Terms of Return:

Within 30 days of delivery, the item or items must be returned in its original, unused condition.

* The lustrelux diamond team checks and verifies replacements and refunds.

* If you decide to change your mind, we can set up a replacement or exchange but we do not offer refunds.

* Our Returns Policy will not cover damages imposed on by carelessness, wrong use, or application.

* For all returns, exchanges, and refunds, the product must be provided with the original product certificate and an original copy of the invoice.

* In the event of an exchange, the customer must pay the difference between the selected new product and the old one before it is shipped.

 

Note: To avoid any loss or damage during shipment, please make sure that all items are packed safely and securely. We advise using a trusted courier provider for any self-shipped returns

We use cookies to improve your experience on our website. Read about how we use cookies in our Privacy Policy. By browsing this website, you agree to our use of cookies.
Accept Cookies

You have successfully subscribed!

This email has been registered

Ask An Expert